Portfolio management in Copenhagen Airport - Peak Consulting Group A/S - UK




This is how Copenhagen Airport managed 100+ projects using portfolio management 

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Peak helped Copenhagen Airport introduce a new IT system to use for portfolio management. After the technical implementation, came an organizational initiative, which made the employees able to actually begin using the system. 

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Copenhagen Airport has a large project department, which at any given time manages around 100 active projects across the organization. This involves everything from expansion of runways, to renovations of tax-free stores. Therefore, it was necessary to implement and introduce a new portfolio management system in the project department, so management could have an overview of the portfolio. But it was also necessary to create connection and compliance with this new system, so employees would be actively using it during project work. 


Peak’s consultants assisted with the actual acquisition and implementation of the new it-systems for portfolio management. This involved everything from supplier- and contract management to roll-out and transition to operation. But a system is not worth more than the people using it. For this reason, Peak also assisted with the actual change management of the employees. The initiative was based on the ADKAR-model, which outlines 5 steps of an appropriate change process – however, it had been tailored to suit the reality of the organization. This involved activities such as:  

  • Intern matching of expectations in the management group, about the use of the system and messages for the employee group 
  • Clear statements from top management about objective, expectations and ‘what’s in it for me’ for the employees  
  • Clear use of data in everyday work-life, so the value was clearly visible for the employees  
  • Giving the employees feedback on their input – by, for example, sharing a comprehensive report, that had previously been reserved solely for the management group 
  • The development of a PPM Playbook – a manual in a ‘pixie book’ format 
  • Quick management follow-up in case of any deviations from the regular work procedures 


0 %
Compliance on the system for 2 months
0 +
Project managers use the system on a daily basis
Active projects in the portfolio

Do you want to know more about portfolio management??

At Peak we know that good portfolio management creates better leadership. This can create better decisions and thereby more satisfied employees and better results. When we help organizations realize their portfolio management, we take the organization’s situation, experience and maturity into consideration. Regardless of whether you are starting from scratch or you need direction on your current portfolio, we are happy to advise you on, how you can achieve your goal.  

Read our other cases

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