Transport company established best practice investment program 

The approach to the establishment of the PMO took the best practice method Managing Successful Programs (MSP) as its starting point. Here, Peak particularly advised the company on a recommended decision hierarchy, as well as the fundamental program-structure and program-plan. It also included creating a project understanding and mutual commitment amongst the program participants – from project employee, to steering committee and directorate. In order to ensure compliance with the government program-model and the government IT-project model, different management tools and templates such as a management summary, benefits descriptions and a program basis were also developed. To supplement this, Peak kept a check on the program and the projects’ documentation, in order to ensure uniform application and improve compliance.  

Finally, Peak established a benefits realization setup, based on the framework Managing Benefits. Among other things, this involved ongoing dialogue with the project managers about describing the benefits realization properly, as well as the benefits assessment and action plans with designated benefit owners.