{"id":5327,"date":"2021-09-30T12:49:58","date_gmt":"2021-09-30T10:49:58","guid":{"rendered":"http:\/\/10.10.10.220\/?p=5327"},"modified":"2023-03-06T17:38:11","modified_gmt":"2023-03-06T16:38:11","slug":"itil4-et-faelles-sprog-i-it-sektoren","status":"publish","type":"post","link":"https:\/\/courses.emagine.dk\/dk\/itil4-et-faelles-sprog-i-it-sektoren\/","title":{"rendered":"ITIL4: Et f\u00e6lles sprog i it-sektoren"},"content":{"rendered":"\n<h4 class=\"wp-block-heading\" id=\"h-findes-der-en-struktur-som-kan-skabe-et-faelles-fagsprog-i-it-sektoren-samtidigt-med-at-den-enkelte-organisations-behov-bliver-modt-svaret-er-ja-og-losningen-hedder-itil4\">Findes der en\u00a0struktur,\u00a0som kan\u00a0skabe et f\u00e6lles fagsprog i it-sektoren,\u00a0samtidigt\u00a0med at den\u00a0enkelte organisations behov\u00a0bliver m\u00f8dt?\u00a0Svaret er ja, og l\u00f8sningen hedder\u00a0ITIL4.\u00a0\u00a0<\/h4>\n\n\n\n<div style=\"height:35px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>ITIL er en metode, der skaber en struktureret m\u00e5de at organisere og arbejde p\u00e5 i it-sektoren.\u00a0Siden 2013 har ITIL v\u00e6ret ejet af AXELOS\u00a0men historien om ITIL, der st\u00e5r for Information Technology\u00a0Infrastructure\u00a0Libraby,\u00a0g\u00e5r helt tilbage til slutningen af 1980\u2019erne, hvor CCTA\u00a0(Computer and Telecommunications Agency)\u00a0skabte ITIL.\u00a0Siden sin sp\u00e6de start i 80\u2019erne har ITIL gennemg\u00e5et en r\u00e6kke forandringer for at f\u00f8lge med udviklingen. Det nyeste skud p\u00e5 stammen er ITIL4,\u00a0som\u00a0blandt andet omfatter\u00a0syv principper,\u00a0der har til\u00a0form\u00e5l at sikre\u00a0bedst mulig v\u00e6rdiskabelse p\u00e5 alle organisatoriske niveauer\u00a0i\u00a0forretningen.\u00a0<\/p>\n\n\n\n<div style=\"height:35px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h5 class=\"wp-block-heading\" id=\"h-de-syv-principper-ligger-vaegt-pa-at\">De syv principper ligger v\u00e6gt p\u00e5 at:<\/h5>\n\n\n\n<ul><li>Have et sk\u00e6rpet fokus p\u00e5 v\u00e6rdi&nbsp;<\/li><li>Starte&nbsp;hvor du er&nbsp;<\/li><li>G\u00e5 iterativt frem&nbsp;og g\u00f8re brug af&nbsp;feedback&nbsp;<\/li><li>Samarbejde&nbsp;og skabe&nbsp;synlighed&nbsp;<\/li><li>T\u00e6nke&nbsp;og arbejde&nbsp;holistisk&nbsp;<\/li><li>\u201dKeep it simpel\u201d og praktisk&nbsp;<\/li><li>Optimere&nbsp;og automatisere&nbsp;<\/li><\/ul>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Sammenlignet med den forrige version,&nbsp;ITILv3,&nbsp;s\u00e5&nbsp;har ITIL4&nbsp;et mere agilt isl\u00e6t. De syv principper&nbsp;s\u00e6tter&nbsp;fokus p\u00e5 en \u00f8get tilpasningsevne, fleksibilitet og it-underst\u00f8ttende leverancemodeller, hvor brugerne er i centrum.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Den mere agile tilgang&nbsp;er med til&nbsp;at&nbsp;s\u00e6tte&nbsp;et st\u00f8rre fokus p\u00e5 virksomhedskulturen&nbsp;og hermed \u00f8ge den forretningsm\u00e6ssige underst\u00f8ttelse vha. it, bedre og mere effektiv kommunikation og samarbejde i hele virksomheden.&nbsp;<\/p>\n\n\n\n<p>Feedback og l\u00f8bende evaluering er\u00a0et centralt element i ITIL4\u00a0med det form\u00e5l at\u00a0sikre bedre kommunikation i virksomheden, \u00f8ge\u00a0v\u00e6rdigskabelsen af produkter og services og ikke mindst at mindske \u201dtime to\u00a0market\u201d,\u00a0hvor det er muligt.\u00a0<\/p>\n\n\n\n<div style=\"height:35px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h5 class=\"wp-block-heading\" id=\"h-det-virkelige-udbytte-af-itil4\">Det virkelige udbytte af ITIL4:<\/h5>\n\n\n\n<p>ITIL4 blev frigivet i f\u00f8rste kvartal af 2019, men&nbsp;vil forts\u00e6tte med at&nbsp;f\u00e5 yderligere&nbsp;opdateringer \u00e5ret ud.&nbsp;Jesper&nbsp;Henriksen&nbsp;er en af de f\u00e5, der allerede har deltaget p\u00e5 det nye <a href=\"https:\/\/courses.emagine.dk\/dk\/kurser\/itil-4-foundation\/\">ITIL4 kursus<\/a> hos Peak.&nbsp;<\/p>\n\n\n\n<p>ITIL4 har hjulpet mig til en bedre forst\u00e5else af, hvad jeg skal sikre f\u00f8r, under og efter en idrifts\u00e6ttelse. Dvs. hvad driftsfunktioner har brug for af information, s\u00e5 de kan l\u00f8se deres opgaver godt, n\u00e5r vi g\u00e5r i luften. Det hj\u00e6lper mig ogs\u00e5 til at identificere, hvis der ikke er tilstr\u00e6kkelige kompetencer, aftalte processer og roller i den organisation, hvor jeg skal overlevere en ny it-l\u00f8sning. Hvis det er tilf\u00e6ldet, m\u00e5 jeg tage det med i scope for projektet, s\u00e5 brugerne f\u00e5r en god oplevelse af l\u00f8sning og support, siger Jesper Henriksen, it-projektleder.<\/p>\n\n\n\n<div style=\"height:35px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h5 class=\"wp-block-heading\" id=\"h-it-afdelingen-ma-ikke-anskues-som-en-separat-afdeling-i-organisationen\">It-afdelingen m\u00e5 ikke anskues som en separat afdeling i organisationen<\/h5>\n\n\n\n<p>Med stigende kompleksitet i&nbsp;it-afdelingerne herunder brugen af&nbsp;sourcing&nbsp;og&nbsp;cloud-l\u00f8sninger giver ITIL4 uvurderlige anvisninger til, hvordan organisationen kan \u00f8ge det tv\u00e6rorganisatoriske samarbejde og forretningsunderst\u00f8ttelsen.<\/p>\n\n\n\n<p>ITIL4 skaber s\u00e5ledes&nbsp;fokus p\u00e5 selve&nbsp;virksomhedskulturen&nbsp;og er endnu et skridt i retningen af at nedbryde&nbsp;\u201dos og dem\u201d&nbsp;kulturen \u2013 \u00e9n kultur der desv\u00e6rre fortsat eksisterer i de traditionelle silo-baserede organisationer.&nbsp;&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Findes der en\u00a0struktur,\u00a0som kan\u00a0skabe et f\u00e6lles fagsprog i it-sektoren,\u00a0samtidigt\u00a0med at den\u00a0enkelte organisations behov\u00a0bliver m\u00f8dt?\u00a0Svaret er ja, og l\u00f8sningen hedder\u00a0ITIL4.\u00a0\u00a0 ITIL er en metode, der skaber en struktureret m\u00e5de at organisere og arbejde p\u00e5 i it-sektoren.\u00a0Siden 2013 har ITIL v\u00e6ret ejet af AXELOS\u00a0men historien om ITIL, der st\u00e5r for Information Technology\u00a0Infrastructure\u00a0Libraby,\u00a0g\u00e5r helt tilbage til slutningen af [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":4735,"parent":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[43],"tags":[],"samlet-kategori":[189],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.8 (Yoast SEO v21.8) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>ITIL4: Et f\u00e6lles sprog i it-sektoren - emagine courses<\/title>\n<meta name=\"description\" content=\"ITIL er en metode, der skaber en struktureret m\u00e5de at organisere og arbejde p\u00e5 i it-sektoren. 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